Re: IT Needs A Dose Of Its Own Medicine
I'll definitely agree that this is a conversation worth having, but I'm not sure I agree with the sense of urgency Mr. Pick seems to have about it, and the exact approach he recommends. Of course, the very idea is that we can't rely on "qualitative" analysis because it's too subjective, and that's true... nevertheless, it's hard to see how you could completely remove that from IT. The example brought up involves storage and proving why it's worth the added cost of keeping it in-house...but due to the very security (security being one of the main benefits of in-housing anything) measuring problems discussed, the numbers alone can never tell the whole story.
It's essentially fair to say that IT managers might want to avoid this analysis because it goes against their biases. However, you could also say CFOs or whom-have-you want analysis like this just to confirm their biases and bypass IT. It's basically the same conversation we've had going since forever, and it is worth discussing, but maybe a middle ground is needed instead of one or the other. I do like the idea that some of you have put forth about IT using this kind of analysis to their advantage, though. There is something to be said for putting your money (literally) where your mouth is.