Profile of Charles BabcockEditor at Large, Cloud
Member Since: 11/15/2013
News & Commentary Posts: 3430
Charles Babcock is an editor-at-large for InformationWeek and author of Management Strategies for the Cloud Revolution, a McGraw-Hill book. He is the former editor-in-chief of Digital News, former software editor of Computerworld and former technology editor of Interactive Week. He is a graduate of Syracuse University where he obtained a bachelor's degree in journalism. He joined the publication in 2003.
Articles by Charles Babcock
posted in January 2004
The DeanForAmerica.com Web site uses Laszlo Presentation Server 2.0, which serves up a rich experience to visitors.
Because of complexities with claims-processing and new requirements under HIPAA, doctors rely on WebMD and other clearinghouses to handle the work.
The operator of the Envoy clearinghouse for electronic health-care claims processing says it's enhancing its ability to monitor claims tracking and implementing new tools to more quickly detect when a transaction fails.
Problems with WebMD's handling of claims leads to hundreds of thousands of dollars worth of delayed and denied payments, and caused some doctors to revert to paper.
It has upgraded the core software that manages connections inside the hub to Grand Central 4.0.
CartaSi's call-center agents can more rapidly answer customers' questions.