Re: Underpaid or undervalued
@vnewman Thanks for clarifying, I did read that wrong way. Sounds like you are in situation that @SaneIT was getting at, your title doesn't match what you actually do. I'd like to think your boss would take better care of you than that but obviously not.
From reading your posts, I know you work on infrastructure side of things. For most part, you do get a raw deal when it comes to "bottom line". Business users, especially mgmt, just aren't bright enough to realize the bottom line could be a lot worse if you don't have talented people in those positions. They've taken their computer out of box at home and got it working, so they figure your job must not be very hard. They have no idea what it takes to keep an enterprise working. And especially that bottom line is much better with one talented employee instead of two mediocre ones.
But your boss has to stick up for you, be a believer, or you are screwed. We have a guy on Corp infrastructure who all of us in IT know is a rock star. He could probably demand whatever salary he wanted (within reason) and get it because his boss knows how good he is. But without that, if he had to make his case directly to business users, they would have no idea how good he is compared to 90% of people they'd hire off the street.
I wish you best on this, certainly sounds like you are getting taken advantage of. I gather from your posts you work for pretty large unit, that makes your situation much worse. There is a lot to be said for working at small companies, I'm pretty sure I never would have survived in larger organization. Especially in my younger days, if I thought something was stupid I flat out said it. Politics was not my strong suit, I was kind of like Trump on steroids. :-)